Legal notice

Company information

The website donlorino.com is operated by Alexandra Lundegård AB under the Don Lorino brand.

Alexandra Lundegård AB
Company registration number: 559264-0311
VAT number: SE559264031101
Håven 1
193 41 Sigtuna
Sweden

Email: info@donlorino.com
Customer service hours: weekdays 08:00–17:00 (CET)

About the website

The information on donlorino.com is provided to present and sell Don Lorino's products and services. We work to ensure that information about products, prices, stock status and delivery times, among other things, is correct and up to date.

Full terms for purchases, payment, delivery, right of withdrawal, returns and complaints can be found in our terms and conditions, our returns and complaints policy and our shipping policy. Rules for using the website and the Pawtraits portrait tool can be found in our terms of service.

Prices and product information

All prices include applicable VAT unless expressly stated otherwise. Any shipping costs and other fees are shown before the order is completed.

Colour reproduction in product images may vary depending on screen, display settings and lighting. Minor variations may also occur between handmade products and natural materials. Such variations are assessed based on the product's characteristics and applicable consumer legislation.

In the event of an obvious typographical error, pricing error or other technical error, we will contact the customer as soon as possible to correct the information. The customer's statutory rights are not affected.

AI-generated content

Portraits from Pawtraits are created with the help of AI from photos uploaded by the customer and contain a machine-readable marker indicating that they are AI-generated. Example portrait images on the website are also AI-generated.

Intellectual property rights

All content on the website, including texts, photographs, product images, illustrations, graphics, logos, design and other material, belongs to Don Lorino or is used with permission from the respective rights holder.

The content is protected by copyright and other applicable legislation. The material may not be copied, published, distributed, altered or used for commercial purposes without prior written permission from Don Lorino or the relevant rights holder.

You may share links to the website's public pages, provided that the sharing is not misleading and does not harm Don Lorino or anyone else.

Trademarks

Don Lorino and other names, logos and distinctive signs appearing on the website may be registered or established trademarks. Use of these signs requires the rights holder's permission.

Trademarks belonging to other companies are only used to identify their respective products or services.

External links

The website may contain links to external websites. Don Lorino is not responsible for the content, security or handling of personal data on websites operated by others. When you leave donlorino.com, the external website's own terms and policies apply.

Website availability

We strive to keep the website secure, functional and available. However, temporary interruptions may occur due to, for example, maintenance, technical problems or circumstances beyond our control.

Nothing in this legal notice limits Don Lorino's liability or the customer's rights under mandatory Swedish consumer legislation.

Personal data and cookies

Information about how Don Lorino processes personal data can be found in our privacy policy. Information about cookies and your choices can be found in the website's cookie settings.

Applicable law and disputes

Swedish law applies to the use of the website and to purchases from Don Lorino, without limiting the consumer protection a customer may be entitled to under the mandatory law of their country of residence.

In the event of a dispute, we will first try to find a solution together with the customer. Consumers can also contact:

Allmänna reklamationsnämnden (ARN – Swedish National Board for Consumer Disputes)
Box 174
101 23 Stockholm, Sweden
www.arn.se

Don Lorino takes part in ARN's review and follows ARN's recommendations.

Contact

If you have any questions about the website or the content of this legal notice, you're welcome to contact us:

Alexandra Lundegård AB (Don Lorino)
Håven 1, 193 41 Sigtuna, Sweden
Email: info@donlorino.com

Last updated: 26 September 2026