Dispatched from our warehouse
Click, Petit, cat products and other in-stock items are packed and dispatched by Don Lorino when available.
Standard delivery according to the option selected at checkoutproducts.product.pickup_availability.unavailable
Cat Collar Penny Sky Peach from Don Lorino is a comfortable adjustable cat collar designed for safe everyday wear. Its soft material feels gentle against the coat and skin, while the playful design adds a distinctive finishing touch.
The safety buckle is designed to release under pressure, helping the cat break free if the collar becomes caught. An adjustable fit provides comfort, while the bell helps alert small animals as the cat moves.
| Size | Fits neck circumference | Width | Weight |
|---|---|---|---|
| Cat | Up to 28 cm | 1 cm | 15 g |
From Don Lorino to your door
We want it to be easy to understand when and how your order will arrive. Here you can find information about free shipping, delivery methods, tracking and products dispatched separately.
Standard delivery is included on every order.
The delivery estimate shown on the product page refers to delivery to you as the end customer.
Tracking information is sent by email or text message.
Personalised or made-to-order products may be dispatched separately.
How it works
Most in-stock items are packed by Don Lorino and then handed to the carrier. Smaller shipments may be delivered through the letterbox, while larger parcels are normally sent to a collection point or another available delivery option.
Personalised engraved ID tags are made to order and dispatched separately. Products with a longer lead time display a specific delivery estimate on the product page, so you can see the expected delivery time before ordering.
If an order contains products with different delivery times, it may be split into several shipments. You do not need to place separate orders.
Three delivery routes
Stock status and production determine how a product is dispatched. The clearest information is always shown on the relevant product page.
Click, Petit, cat products and other in-stock items are packed and dispatched by Don Lorino when available.
Standard delivery according to the option selected at checkoutID tags are engraved in Switzerland and dispatched separately from any other products. The estimated delivery time is normally 7–12 working days.
Engraving and home delivery includedSome products, including parts of the Maul range, have a longer lead time. The estimated delivery time is clearly displayed on the product page.
Check the delivery estimate before purchasingYour order’s journey
Once your purchase is complete, an order confirmation is sent to the email address entered at checkout.
In-stock items are picked and packed. Personalised or made-to-order products are prepared according to the information on the product page.
Once the parcel has left the sender, delivery information is sent when available.
The shipment is delivered through the letterbox, to a collection point or according to the delivery option selected and available for the address.
How your parcel is delivered
The delivery method depends on the size of the shipment, where the product is dispatched from and the options available for your address.
Small, lightweight parcels may be delivered directly through the letterbox when permitted by the carrier and delivery address.
Larger shipments are normally delivered to a collection point or by another available option shown at checkout.
Personalised engraved ID tags are dispatched directly by our engraving partner and therefore arrive separately from other products.
The product is dispatched once it has arrived and been prepared for delivery. The estimated delivery time is shown on the product page.
If products follow different delivery routes, you may receive several parcels and delivery notifications for the same order.
Track your order
Trackable shipments normally receive a tracking number once registered with the carrier.
Need help?
Many questions can be resolved using your order confirmation, tracking link or the information on the product page.
Chat with us or send a message about an order or delivery.
Go to customer service →Register your return and follow the instructions in our self-service portal.
Start a return →Find complete information about purchases, withdrawal rights and responsibilities.
View the terms and conditions →Frequently asked questions
Short answers to common questions about delivery times, tracking and separate shipments.
Yes. Standard shipping is included on every order. Available delivery options for your address are shown at checkout.
Delivery time depends on the product and delivery method. In-stock items are dispatched from Don Lorino’s warehouse. ID tags and products with longer lead times have specific information on their product pages.
It is the estimated time when the product should reach you as the end customer, not when it is expected to arrive at Don Lorino’s warehouse.
Products may be dispatched from different locations or have different delivery times. ID tags, for example, are sent separately by our engraving partner.
Personalised engraved ID tags normally take 7–12 working days and are dispatched separately from any other products.
Smaller shipments may be delivered through the letterbox. Larger parcels normally go to a collection point or use another available delivery option.
Tracking information is sent when available. Very small shipments are not always trackable.
First check your order confirmation, the product’s estimated delivery time and any tracking link. If the delivery estimate has passed, contact Don Lorino with your order number.
Matcha halsband, koppel och tillbehör i samma stil för en genomtänkt helhet.
Det finns inga matchande produkter i den valda färgen.
Vi förstår att det ibland kan vara svårt att hitta den perfekta storleken eller modellen till din fyrbenta vän. Därför är våra modeller, i så stor utsträckning som det går flexibla i storleken. Men oroa dig inte, du har 14 dagars öppet köp om det inte skulle passa.
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